You already know that no-shows cost your practice a fortune; but before you invest resources into reminder systems, scheduling software, patient portals and staff training, it’s helpful to understand the real cost of a no-show, and what it’s actually worth to prevent one from happening. Read the rest of this entry »

If your hospital still schedules patients with a wall board, spreadsheet or some other manual method, it’s costing you a fortune.  Here are just some of the ways your department is losing money… Read the rest of this entry »

Web-based software is one of the fastest-growing trends in health care. It’s hosted on the vendor’s web server, so you don’t need to maintain your own IT infrastructure. Your users access the service with a simple web browser. Also known as On-Demand Software or Software as a Service (SaaS), web-based services are typically sold on a monthly or annual subscription basis. Here are 10 surprising truths about SaaS… Read the rest of this entry »

Many practitioners are getting into trouble when their documentation does not meet the CMS requirements for (1) date, (2) time, (3) authentication and (4) legibility. A simple solution is to move to an electronic documentation system like SpectraSoft’s DocuPRO. Read the rest of this entry »

If your practice relies on referrals, the process of winning over physicians can be a daunting task. Here’s a quick-and-easy, 4-step action plan that makes referral marketing manageable. Read the rest of this entry »

The Wall Street Journal reports that “Recent research suggests many missed appointments aren’t due to flaky patients but to scheduling errors or a doctor’s failure to consider transportation and other logistical challenges for the most at-risk patients.”

We agree. Automated appointment reminder systems and online patient portals are a great start, but there is much more to do. The WSJ article cites a wide range of factors that cause no-shows: transportation, wait times,  financial considerations, front desk practices.

All of these factors and many more will be covered in our free webinar: “5 Proven Strategies to Reduce No-Shows.” Also on the agenda:

• What you say in a reminder message is as important as simply sending them out
• Critical communication techniqes for your front desk and clinicians
• Key analytics that flag trends and help you prevent no-shows before they happen

Sign up for this complimentary webinar and discover how your organization can save thousands of dollars by reducing no-shows and cancellations.

Physicians Practice reports that more aggressive HIPAA enforcement could be on the way.  The article lists 3 reasons to anticipate a pending HIPAA crackdown…

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Getting paid for services is a growing challenge for many clinics and hospitals. A recent AMA Report Card found that some payers are reimbursing as little as 62% of contracted amounts. Another study found that 17% of the A/R for an average PT practice is beyond 120 days. (That means it’s pretty unlikely much of that money will ever be collected.)

So if you haven’t signed up for SpectraSoft’s fast-paced webinar, Thriving in an Era of Declining Reimbursements, there’s still room for Thursday’s live showing. You can sign up here.

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Medical Economics reports that the Connecticut attorney general’s office is investigating the loss of health, personal, and financial information of 446,000 Connecticut residents by a managed care company. (Please note our emphasis on the words “attorney general’s office”).

The patient data you maintain is a huge responsibility. If just one patient record or data backup gets in the wrong hands (or is simply unaccounted for), it could create a costly legal situation.

Data security is just one more reason why you should consider a SaaS (Software as a Service) solution for your clinic or hospital. A web-based scheduling system like AppointmentsEverywhere offers the same data encryption that banks use to secure sensitive financial data over the Internet. And that data is backed up just as securely, offsite. You never have to lift a finger.

It’s hard for some people to imagine, but a web-based solution is usually more secure than a hosted software solution where all that data is stored at your physical location.

Plus, data backups are generally included free with many SaaS offerings, including AppointmentsEverywhere. We would be happy to set up a live web demonstration for you, so you can see for yourself how SaaS can make your practice more secure.

If your PT practice is seeing more delays, denials and underpayments when dealing with payers, please attend the next SpectraSoft webinar: “4 Strategies to Thrive in an Era of Declining Reimbursements.”

You will get free advice on gaining leverage and visibility with payers, maximizing referral revenue, establishing best practices at your front desk and improving your practice analytics.

You can learn more about the webinar and register here.

During the webinar, use the “Leave a Reply” box below to submit your comments, questions and your own suggestions for thriving in today’s challenging payer environment.

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